Lesson learnt

Theory:
Good managers are to be able to recognise their employees emotion and able to manage the emotions as well. And in the same time, keep their own emotions in check.

In actual fact:
Managers practices the extinction theory, whereby choose to ignore the situation, eventually the problem will go away by itself.

Question:
How does the employee need to channel their emotions so that the actual fact managers will be able to react on them?

In the real world:
Managers will be able to recognise their employees emotion, practise the extinction theory, and finally bitch the news around. Muahhaaa....